During the summer months, we ship our products in specially designed cartons with ice packs. But chocolate does melt and therefore, we require that you ship all chocolate products from May through October - 2nd Day Air or Next Day Air!
If you pick a chocolate product for 2nd day shipping during these warm months, we reserve the right to either change your cookie to a similar caramel/toffee decorated cookie or add to your shipping charges for the difference between 2nd day and overnight delivery if the temperatures here and/or at your ship to location are brutally hot.
During warm weather months,
we recommend our Caramel Toffee products
because they won't melt.
Good
Fortunes cannot be responsible for damages if you or the recipient of a
gift are not present at the time of delivery and the damage occurs as a
result of the delay in claiming the package. Additionally, Good
Fortunes cannot be responsible for heat damage if you choose an
inappropriate shipping method of a chocolate product and it ships via
the method you selected.